Vend Provides a Premium Parking Experience at the Key Bank Building

The Key Bank Building, one of the original and most well-respected high-rise buildings on the east side of Bellevue, Washington, is situated in an area of major development and is undergoing its own redevelopment. The property, owned by FANA Key LLC, part of the FANA Group of Companies, hosts a variety of high-profile tenants, ranging from financial services to tech firms. FANA's commitment to providing an exceptional experience extends throughout the property, including its parking operations, which are crucial for tenant and guest satisfaction.

Location: Bellevue, Washington

Owner: FANA Group

Asset Type: Office

Parking Spaces: 210

Parking Operator: Vend

The Challenge

Because the Key Bank Building is committed to offering a premium environment, FANA was looking for ways to stay relevant and compete in a technology-driven community by providing an easy-to-use experience for tenants and clients. The primary challenges were:

  • Outdated equipment: The parking equipment was outdated and needed significant upgrades.
  • Need for innovation: Tenants and guests expected a parking experience that matched premium standards.
  • Budget constraints: FANA sought a tech solution with minimal upfront costs.

The Solution

FANA partnered with Vend to enhance the Key Bank Building's parking operations using innovative technology. This user-friendly solution ensured a seamless parking experience, boosting the building’s reputation for excellence.

Advanced parking tech

A state-of-the-art parking management system that streamlines operations and enhances user experience.

Flexible pricing structure

Vend’s model removed the need for large upfront investment, appealing to FANA.

Enhanced user experience

The new solution cut support calls, and parkers loved not searching for their RFID card.

The Results

The partnership between FANA and Vend has already yielded impressive results at the KeyBank Building, including:

$100,000 in CAPEX savings

Vend’s pricing structure saved FANA a substantial amount in capital expenses and allowed them the flexibility to implement a new solution with low upfront costs.

Improved user experience

The upgraded parking system improved the experience for tenants and guests, meeting premium standards. It removed paper tickets and offered a hands-free experience for monthly parkers.

Operational efficiency

The solution streamlined operations, reduced maintenance, and eased administrative burdens, enhancing efficiency. The system is flexible, customizable based on tenant and owner feedback.

These results not only brought financial savings but also elevated the parking experience to match the high standards of the Key Bank Building, further cementing its status as a prominent space in Bellevue.

The Future

Looking ahead, FANA and Vend are focused on sustaining and enhancing the improvements at the Key Bank Building. Future initiatives include:

Technology integration

Continuously upgrading the parking management system to incorporate the latest technological advancements.

Data-driven insights

Use the rich data collected by the parking system to improve pricing, staffing, and marketing.

Scalability

Exploring opportunities to implement Vend’s solutions across other properties owned by FANA, ensuring consistent, high-quality parking experiences throughout their portfolio.

The successful collaboration between FANA and Vend has transformed the parking operations at the Key Bank Building, aligning it with the property's overall premium experience. By prioritizing innovation and financial efficiency, they have set a new benchmark for parking management.